Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information at SagaciousReflect.
Last Updated: January 15, 2025
1. Information We Collect
When you visit our website or use our services, we collect several types of information to provide you with the best possible experience and to improve our web interface design education programs.
Personal Information
We collect information you voluntarily provide when you:
- Register for our learning programs or webinars
- Contact us through our contact forms
- Subscribe to our newsletters or educational content
- Participate in online discussions or forums
- Submit project portfolios or assignments
| Data Type | Purpose | Retention Period |
|---|---|---|
| Name and Email | Course enrollment, communication | 5 years after course completion |
| Phone Number | Program updates, support | 3 years after last contact |
| Portfolio Work | Assessment, feedback | 2 years after program end |
| Payment Information | Processing transactions | 7 years (tax requirements) |
Technical Information
Our systems automatically collect certain technical data to ensure proper website functionality and security. This includes your IP address, browser type, device information, and how you interact with our educational platform.
2. How We Use Your Information
We process your personal data for specific, legitimate purposes related to our educational services. Here's exactly what we do with the information we collect:
Educational Services
Your information helps us deliver personalized learning experiences, track your progress through our web interface design programs, and provide meaningful feedback on your work.
- Enrolling you in courses and managing your learning journey
- Sending course materials, updates, and educational resources
- Providing technical support for our online learning platform
- Evaluating your assignments and providing constructive feedback
- Issuing certificates upon successful program completion
- Improving our curriculum based on student performance data
- Communicating important updates about schedule changes or new offerings
3. Data Sharing and Third Parties
We don't sell your personal information to anyone. However, we do work with trusted service providers who help us deliver our educational programs effectively.
Service Providers We Work With
- Learning Management Systems: For hosting course content and tracking progress
- Email Services: To send you course updates and educational materials
- Payment Processors: To handle tuition payments securely
- Cloud Storage: To backup your project work and course materials
- Analytics Tools: To understand how students use our platform
Legal Requirements
Under Thailand's Personal Data Protection Act, we may need to share information with government authorities when legally required, such as for tax reporting or if ordered by a court.
4. Your Rights and Control
You have significant control over your personal information. Thailand's data protection laws give you several important rights that we fully respect and support.
Access Your Data
Request a copy of all personal information we hold about you, including course records and communication history.
Correct Information
Update or fix any incorrect personal details in your student profile or contact information.
Delete Your Data
Request deletion of your information when it's no longer needed for educational or legal purposes.
Limit Processing
Ask us to pause processing your data while we resolve any disputes about accuracy or usage.
Data Portability
Get your course work and personal data in a format that you can transfer to another provider.
Withdraw Consent
Stop marketing emails or optional data collection at any time without affecting your core education services.
How to Exercise Your Rights
To use any of these rights, just email us with your specific request. We'll respond within 30 days and walk you through the process. Some requests might take longer if they're complex, but we'll keep you updated on our progress.
5. Data Security and Protection
Protecting your information is a top priority. We use multiple layers of security to keep your data safe from unauthorized access, loss, or misuse.
Technical Safeguards
- SSL encryption for all data transmission between your device and our servers
- Regular security audits of our learning management systems
- Secure, encrypted backup systems for all student work and records
- Access controls that limit who can view your personal information
- Regular software updates to protect against known vulnerabilities
Physical and Administrative Protection
Our offices in Phuket maintain strict access controls, and our staff receive regular training on data protection best practices. We also have incident response procedures in place should any security issues arise.
What You Can Do
Use strong, unique passwords for your student account and never share login credentials. Log out when using shared computers, and contact us immediately if you notice any suspicious activity.
6. International Data Transfers
While our primary operations are based in Thailand, some of our educational tools and services may store or process data in other countries with strong data protection laws, such as Singapore or countries within the European Union.
When we transfer your data internationally, we ensure adequate protection through:
- Contracts with service providers that include data protection clauses
- Choosing vendors in countries with strong privacy laws
- Regular monitoring of how transferred data is handled
- Maintaining the right to audit our international service providers
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your learning experience and help us understand how students interact with our educational content.
Types of Cookies We Use
- Essential Cookies: Required for basic website functionality and login systems
- Performance Cookies: Help us understand which course materials are most helpful
- Preference Cookies: Remember your settings and personalize your experience
- Analytics Cookies: Show us how students navigate through our learning platform
You can control cookies through your browser settings, but disabling certain cookies might limit some website features or course functionality.
8. Children's Privacy
Our web interface design programs are intended for adult learners. We don't knowingly collect personal information from anyone under 18 years of age. If you're under 18 and interested in our courses, please have a parent or guardian contact us to discuss appropriate arrangements.
If we discover that we've inadvertently collected information from someone under 18, we'll delete that information promptly and work with parents or guardians to address the situation appropriately.
9. Changes to This Policy
We review and update this privacy policy regularly to reflect changes in our educational programs, technology, or legal requirements. When we make significant changes, we'll notify current students via email and post the updated policy on our website.
For minor updates or clarifications, we'll simply update the "Last Modified" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
Staying Informed
If you have questions about any changes to our privacy practices, don't hesitate to reach out. We're always happy to explain how updates might affect your experience with our programs.
Questions or Concerns?
We're here to help with any privacy-related questions or concerns. Our team is committed to transparency and will work with you to address any issues promptly and thoroughly.
Email: info@sagacious-reflect.com
Phone: +66 53 963 175
Address: 153/26 Soi Cherngtalay 1, Choeng Thale, Thalang District, Phuket 83110, Thailand
Response Time: We typically respond to privacy inquiries within 2-3 business days